Read Legal Conditions Before Account Access
Our Legal notice explains the conditions connected to account access, identity checks, payment records and requests to change stored details. Eligibility depends on local law, and access is available only where local law permits. Before you continue, check that your account name and phone details match
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the information used for wallet or bank verification. DANA, OVO, GoPay and QRIS may appear in payment records, while bank transfer and virtual account entries can require a matching reference. We keep the policy wording available from the account area so you can return to it
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before a cashier action or support request. If a rule is unclear, contact us through the support route shown in your account and include the relevant account step without sending a wallet password or one-time code.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.